Support
Most answers are in the docs. If you can't find yours, email us and a person will reply.
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Help center
Guides, tutorials, an FAQ, and a page for every screen in the Hub.
API documentation
The Platform API reference, conventions, errors and versioning.
The Hub
Manage your account, security, billing, organizations and applications.
Contact us
Email admin@interlinedlist.com. We reply within two business days (Pacific Time), and usually sooner.
To help us help you faster, include:
- the email address on your account, and the organization or application involved;
- what you were doing, what you expected, and what happened instead;
- for API problems: the endpoint, the time, the
Substratal-Versionyou sent, and the error code and request ID from the response; - screenshots, if they help.
Never send passwords, full API keys or card numbers. We will never ask for them.
Billing
Change your plan, update your payment method, or download invoices in the Hub under Billing. For anything else about a charge, email us.
Account and privacy requests
You can export your data and delete your account in the Hub, or ask us to. For other privacy requests, see our Privacy Policy or email admin@interlinedlist.com.
Report a security issue
If you've found a vulnerability, email admin@interlinedlist.com with "Security report" in the subject and the details to reproduce it. Please give us a reasonable time to fix it before sharing it publicly, and don't access other people's data or disrupt the Services while testing.